Question 1

How long does a virtual number stay active?

Accepted Answer

Each number stays reserved for about 20 minutes. If no OTP arrives, the order is cancelled automatically and your balance is refunded.

Question 2

What happens if the OTP code never arrives?

Accepted Answer

You are refunded in full. NumVersal only charges for orders where a code was actually delivered.

Question 3

Which payment methods can I use to top up?

Accepted Answer

QRIS (paid in Rupiah) and PayPal, which also accepts credit and debit cards in US dollars.

Question 4

Can I reuse the same number later?

Accepted Answer

No. Every order gives you a fresh number, which is what keeps verification success rates high.

Question 5

Which services are supported?

Accepted Answer

WhatsApp, Telegram, Instagram, Facebook, Google, TikTok and hundreds more, with per-country stock and pricing.

Question 6

Do you offer API access?

Accepted Answer

Yes — contact support once your account has balance and we will share API credentials.

Frequently asked questions